Salary: $16.84 hourly                      Pay Grade: 1

Essential Functions

  • Performs general front office activities; keeps the reception area clean and organized, greets visitors and provides routine assistance, information, and instructions; may assist with translation services for guests
  • Performs data entry, document verification, and file retention activities to assure accuracy and integrity of information for a variety of ELC’s programs and related essential processes
  • Learns to use the statewide database for accessing profiles and verifying the accuracy of information in the statewide database system
  • Learns to provide accurate early learning program information, referrals, and community resources to families
  • Learns Voluntary Pre-Kindergarten (VPK) and School Readiness (SR) eligibility requirements, approval and program enrollment process, and related State of Florida Statutes
  • Facilitates the application process for parents and legal guardians applying for agency services; assists with questions on guidelines and eligibility in accordance with program policies
  • Reviews eligibility documents submitted to identify incomplete applications and/or follow up on rejected applications
  • Schedules and notifies clients of appointments and at-risk status; communicates program requirements, rules, and responsibilities per established policies, procedures, and guidelines
  • Communicates with childcare providers regarding child enrollment, attendance, and eligibility, as necessary
  • Utilizes the statewide system and/or reviews applications to assist clients with waitlist enrollment
  • Receives and maintains a Child Care Resource and Referral (CCRR) Specialist Evaluation Certification; participates in training, workshops, and certification programs offered by the organization and regulatory agencies
  • Supports ELC’s Child Care Resource and Referral (CCRR) service; performs client intake activities per established protocols, provides verbal and hands-on assistance for the family portal, receives and responds to web requests for providers, community resources, and translation services

Minimum Qualifications

HS diploma or GED; supplemented by at least one (1) year of directly related experience; or an equivalent combination of education, certification, training, and/or experience.

To apply: Download the Employment Application located on the ELC Careers home page and send your resume and completed application to:


ELC of Southwest Florida is an Equal Employment Opportunity Employer.  Employees of the ELCSWFL and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, marital status, gender or age.

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