Status:  Full–Time/ Non-Exempt

 Opening Available for Training and Compliance Administrator

 Salary: $21.79 hourly                      Pay Grade: 5

Essential Functions

• Coordinates, provides guidance to, and reviews the work of individual contributors in order to accomplish operational plans and results
• Provides direct oversight to the completion and accuracy of daily activities performed by new department staff
• Coordinates the services and activities of ELC’s Child Care Resource and Referral (CCRR); ensures a timely and effective response is provided by ELC and a current and accurate listing of community/partner agencies for protection of children in crises is maintained and provided upon request and/or need
• Keeps up with developments in School Readiness (SR), Voluntary Pre-Kindergarten (VPK), CCRR program changes and legislation; ensures all ELC staff understands legislative changes and related impact on internal activities, procedures, and guidelines
• Collaborates with ELC’s Directors and Chiefs to design and plan short-term and long-range internal and external department training plans aligned with the organization’s strategy, goals, and identified needs
• Conducts informational interviews with department staff and develops, initiates, and reviews surveys to evaluate and analyze potential training needs
• Develops and/or acquires and delivers training presentations and procedural documentation; sources, assesses, and recommends digital, visual, audio, and multi-media course materials
• Presents information with a variety of adult instructional techniques including but not limited to, e-learning, digital presentations, team exercises and follow-up discussions, videos, and lectures; adapts instructional methods to meet the needs of department staff
• Schedules and assigns department employees to training programs and communicates all pertinent information and details; coordinates enrollment/registration for external programs
• Writes, updates, and presents procedural documents for Program Services to management for approval
• Generates and submits reports and/or presentations pertaining to department internal training and certification activities and data

• Audits School Readiness (SR) and Voluntary Pre-Kindergarten) (VPK) files to ensure compliance with State of Florida statute, administrative code, and local and state policies and procedures

• Serves as the departmental liaison with Risk Management for client appeals
• Determines family eligibility for School Readiness (SR) and Voluntary Pre-Kindergarten (VPK) Program; completes and collects required documentation to verify income, family size, birth dates, and related forms and information; uses the statewide database to determine parent fees at time of intake and/or redetermination appointment per established policies, procedures, and guidelines

• Conducts client interviews and educates parents on all program determination and re-determination requirements, rules, and responsibilities determination per established policies, procedures, and guidelines
• Responds in person, by phone and email to clients for a variety questions, concerns, and information related to SR and Voluntary Pre-Kindergarten (VPK) applications and wait lists

• Interacts with providers regarding enrollments, attendance, purpose of care, transfers, household income changes, suspension, and terminations of care, providing technical assistance with certificate requests; ensures timely and accurate processing of all associated changes in each applicable record

Minimum Qualifications

Bachelor’s degree in public or business administration, communications, human or social service, or related field; supplemented by four (4) years of directly related experience and one (1) year of lead worker assignment; or an equivalent combination of education, certification, training, and/or experience.

To apply: Download the Employment Application and send your resume and completed application to: elcapplication@elcofswfl.org

 ELC of Southwest Florida is an Equal Employment Opportunity Employer.  Employees of the ELCSWFL and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, marital status, gender or age.